IT SUPPORT
Look no further. With over 25 years of experience and a commitment to customer satisfaction, we are here to help you to succeed. Contact us today to learn more about how we can support your IT Infrastructure
Need for IT Support
It ensures business continuity, protect sensitive information, and help you gain access to experienced IT technicians. IT support services offer proactive measures and troubleshoot which keep the systems running smoothly.
Productivity
IT Support minimizes the risk of downtime and greatly reduce disruptions. IT support services ensure that business operations continue to run smoothly.
Customer Satisfaction
Because there is minimized downtime, IT systems run smoothly and therefore customers inquiries and requests can be addressed in timely manner. This improves customer satisfaction, leading to increased sales and revenue
Security
IT services provide ongoing monitoring, threat detection and incident response to ensure IT systems are secure and that business data is protected from potential threats
Compliance
By implementing appropriate security measures and policies, IT Support can ensure that businesses meet the regulatory requirements and industry standards
Why Vays?
Vays offers very detailed menu of IT support services in all major cities of India. Our offering is comprehensive: covering networks, OS, hardware, applications and Cloud
SAVE COSTS
Our services can be cost-effective as it avoids businesses spending on hiring and training in-house IT staff and purchasing all hardware and software
EXPERTISE
Our IT professionals offer specialized skills and knowledge that may not be available in-house, allowing businesses to focus on their core. This improves overall productivity and efficiency
PROCESS
The adoption of ITIL/ITSM Framework assures a manageable and scalable IT Infrastructure. All our support services follow this framework to ensure smooth IT operations.
Reporting & Analytics
By analyzing data and metrics such as ticket volume, resolution time and customer satisfaction, we can identify areas for improvement and make informed decisions to optimize our services
Our Services
Our IT services are customized to meet the unique preferences, wants, and needs of each customer. We offer comprehensive solutions that include both onsite and remote support to ensure that your IT infrastructure is always up and running.
End-user Support
On-call & On-site support
Helpdesk Operations
Network & Communications
Remote monitoring and Support
Relocation services
IT Security services
Vulnerability scanning and management
Intrusion detection & prevention
Security policy development and consulting
Incident response and recovery
Cloud services
Identity and Access management
Cloud storage and migrations
IT Asset Management
Administration of hardware & software
Updating all software versions
Procurement services
Assistance in procurement within approved frameworks
Network Asset audits
Partner with Vays
Our IT Field services also extend to on-site assistance, offering expert technical expertise to address various IT challenges. Our skilled engineers are available to help with software installations, updates and configurations, ensuring businesses have access to the latest tools and technologies.
By providing a comprehensive suite of IT Field services, we empower businesses to maintain a high-performing and reliable IT infrastructure. With a focus on exceptional service, expertise and responsiveness, we stand as a valuable partner in helping organizations achieve their technology goals.
Latest News
New customizable tabs put you back in control so that you can see what’s new at a glance and decide which emails you want to read and when.
Supermicro DCBBS: Liquid-Cooled, Modular AI Infrastructure for Scalable Performance
Supermicro’s DCBBS: A Novel and Smart-Way to Keep AI Liquid and Data-Reaching Shelves Flat and Cool. While artificial intelligence (AI), high-performance computing (HPC), and data-intense workloads are transforming industries, traditional data centers are facing...
Microsoft Products Reaching End of Support (Aug–Oct 2025): Key Dates, Risks & What to Do Now
Microsoft Products End of Support in August–October 2025: What You Need to Know & Do Now As we draw close to the last quarter of 2025, we have several key services and products from Microsoft that are either retiring or reaching End of Support (EOS). From APIs and...
Why Should you Care About the Energy Efficiency of APs Like MR44?
As enterprises grow increasingly reliant on wireless infrastructure, the energy demands of networking hardware have become a significant factor in IT operations. Among modern wireless solutions, the Cisco Meraki MR44 access point stands out due to its performance...