Desktop Support Engineer

Job code: VIPL/EME/WA/1003

• Assessing the stability, security, and scalability of installed Windows systems.
• Discussing system and server upgrades with IT managers.
• Installing or upgrading Windows systems and servers.
• Providing technical support for staff and back-end system users.
• Troubleshooting system and server errors.
• Reviewing system error logs and user-reported errors.
• Monitoring and updating the Windows codebase.
• Managing user access.
• Monitoring system performance.
• Maintaining server architecture security and creating system backups.

Requirements:

Hands on experience on windows servers and ServiceNow

Experience: 1+ years